Frequently Asked Questions
Everything you need to know about our premium fashion collections.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
How do I process a return or exchange?
We offer a 28-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal using your order number.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your garments sustainably sourced?
Alchemy by Effect Doctors is committed to ethical manufacturing. We work with certified suppliers who prioritize high-quality, durable materials and fair labor practices.
Can I track my delivery in real-time?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your package's journey.